Contact & Complaints

Last updated: August 2026

1. General Inquiries

General questions about KSLC services can be submitted through the inquiry form on our Contact & Directions page, by phone at (657) 239-0226, or by email at info@kslcampus.org.

2. Filing a Complaint

If you experience an issue while using our services, please let us know using the contact information above. Including the following helps us respond effectively:

• Your contact information (phone or email)
• A description of when the issue occurred and what happened
• Your preferred resolution, if any (optional)

3. How Complaints Are Handled

1. Intake: We receive your complaint and confirm receipt.
2. Review: A staff member reviews the situation and consults with relevant parties as needed.
3. Response: We provide a resolution or status update within 5 business days.

4. Confidentiality

Information shared during the complaint process is used only for resolution purposes and is not disclosed beyond those involved.