BEFORE YOUR CONSULTATION
Consultation Prep
You can start a consultation even without any documents. If you have them ready, the items below can help.
GOOD TO HAVE
Helpful materials
- Photo ID
- Insurance card
- Recent government agency notices
- List of current medications
- Medical provider information
- Housing/income-related documents
- The one issue you'd most like solved first
You can start a consultation even without any documents. Just reach out with whatever you have.
FAQ
Frequently Asked Questions
Who can request a consultation?
Korean seniors themselves, as well as family members, caregivers, or institutional staff, can all request a consultation.
How long does a consultation take?
An initial consultation usually takes about 15–30 minutes, depending on your situation.
Can family members join?
Yes, we encourage family members or caregivers to participate together.
Is interpretation available?
Consultations are offered primarily in Korean, with English support available when needed.
How is my personal information protected?
Information shared during the consultation is used only to connect you to services and is kept secure.
What happens after the consultation?
After connecting you to the right agency, we follow up to confirm you were actually able to get help.